THE NFU Mutual agencies based in Sedgefield and Willington have strengthened their service offering by pooling their knowledge and resources to create a single agency.

The newly-formed Durham Districts Agency will continue to cover the area from South Tyneside/Gateshead, Tyne and Wear and North and East Durham, Sedgefield, Hartlepool and Stockton on Tees, incorporating the area surrounding Spennymoor along with Weardale.

Both agency offices will retain their bases in Willington and Wynyard. The new Durham and Districts Agency will grow its experienced team and develop further job opportunities to ensure a professional face to face service for existing and new clients whether they require insurance advice for their business, home and motor insurance as well as providing an in-house claims service.

Agent Claire Gilson joins Andrew Cuthbertson in partnership to lead the team from both locations and in due course a third partner will join the management team. Additionally, a data specialist will ensure compliance with the ever-growing demands of the digital age, and there are plans to create new opportunities under the Agency’s apprentice scheme.

“More and more people are choosing NFU Mutual because of the personal service we provide and reputation for settling claims fairly,” said Andrew Cuthbertson, Senior Agent.

“The pooling of resources will give us the scope to enable staff to specialise and enhance our professional and knowledgeable level of service.

“NFU Mutual started life as a farm insurer, and now looks after three quarters of the nation’s farmers – many of whom have been with us for generations.

“Many businesses, drivers and homeowners also appreciate our personal approach and by combining the strengths of both teams we have the opportunity to further enhance the service provided to our customers.

“It is an exciting time for both offices we are all looking forward to seeing the new partnership flourish.”