A HOUSING association has achieved a prestigious international people management award.

Railway Housing Association has been awarded the Investors in People (IIP) Silver Accreditation.

The accreditation required the association to demonstrate it was meeting nine key indicators – learning and inspiring people, living the organisation’s value and behaviours, managing performance, recognising and rewarding high performance, structuring work, building capacity, delivering continuous improvement and creating sustainable success.

The assessment was carried out using surveys, interviews, meetings and observations.

This included an online survey, which was completed by 90 per cent of Railway Housing Association’s staff.

The association has its head office in Darlington but staff are also based elsewhere in the North-East and Yorkshire.