'Disgraceful' ambulance response time highlighted by engineering boss

'Disgraceful' ambulance response time highlighted by engineering boss

AIR ASSISTANCE: The Great North Air Ambulance Service at the scene on Cleveland Trading Estate, Darlington

ACCIDENT SCENE: North View Engineering Ltd on Cleveland Trading Estate, Darlington. Picture: CHRIS BOOTH.

ACCIDENT SCENE: North View Engineering Ltd on Cleveland Trading Estate, Darlington. Picture: CHRIS BOOTH

ACCIDENT SCENE: North View Engineering Ltd on Cleveland Trading Estate, Darlington. Picture: CHRIS BOOTH

First published in News

AN employee bleeding heavily from a wound had to wait almost an hour for an ambulance after suffering a serious industrial accident, it has emerged.

Last night Jonathan Boggon, managing director of Darlington based North View Engineering Solutions, described the response time of the North East Ambulance Service (NEAS) as “disgraceful”.

The worker, in his 40s, suffered a severe injury to his lower leg in the accident at the engineering firm’s premises on Tuesday (July 22).

Staff made the initial 999 call at 2.10pm - followed by a further four calls as concern for his condition increased - but paramedics did not arrive until 2.56pm.

His condition was considered so serious that they then called in the Great North Air Ambulance which airlifted the man to James Cook University Hospital, Middlesbrough.

Mr Boggon said the company would be looking into the NEAS delay, which he described as “shocking”.

“The response time was disgraceful.,” he said.

“We have no concerns with the paramedics and air ambulance when they arrived – they were fantastic with what they did – but it was getting them here that was the problem.”

He added: “No matter how much emphasis I put on them that the lad was in a bad state, it didn’t seem to help.

“They asked further questions, but we couldn’t move him, we needed somebody who was a professional.”

A spokesman for NEAS pointed out that it is meeting the majority of its response time targets, adding the service had an eight minute target response time for life-threatening calls, with a secondary target of 19 minutes – which was met in 95 per cent of cases.

However, the delay follows an incident on Monday in which an ambulance took almost four hours to reach a 24-year-old woman trapped in her car after a crash at the junction of the A174 and the A19, near Ingleby Barwick.

And in March, Prime Minister David Cameron promised to investigate response times in the North-East after an 85-year-old Darlington woman spent almost five hours lying on her bathroom floor after a fall before an ambulance arrived.

The NEAS spokesman said Tuesday’s delay was caused by the call initially being graded as non-life threatening.

He said: “We received a third party call at 2.10pm on Tuesday July 22 from the Darlington area reporting an industrial accident.

“The limited information provided by the caller meant that the call was classed as a green two non life-threatening situation.

“At 2.38pm a second call was received informing us that the patient was experiencing heavy bleeding; this upgraded the call to a red two, classed as life threatening.

“The ambulance arrived on the scene at 2.56pm, 18 minutes after the upgraded call.”

The Great North Air Ambulance Service (GNAAS) confirmed it was called to the scene by paramedics and took 18 minutes to arrive from a base near Penrith because the craft stationed at Durham Tees Valley Airport was already out on a job.

The Health and Safety Executive (HSE) is investigating the accident at North View which has been operating in Darlington since 1953.

Mr Boggon said that he could not comment further on the specifics of Tuesday’s accident because of the HSE’s involvement, but said that the company was conducting its own investigations.

He added that the company, which offers engineering services to the construction, steel, process, offshore and manufacturing industries, had a good safety record, with no previous work days lost through injuries onsite.

Comments (29)

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2:21pm Sat 26 Jul 14

oliviaden6 says...

Do the ambulance service management really care they keep saying that it is wrong and should not happen but it is time and time again day in and day out. No doubt the management and its leader will get hefty bonuses at the end of the year with not a mention of the delays and **** ups over the last 12 months it is a scandalous state of affairs. IT IS ENDANGERING LIVES OF ALL OF US AT A TIME WHEN WE NEED URGENT HELP.

DISGRACEFUL TO THE ENTH DEGREE.
Do the ambulance service management really care they keep saying that it is wrong and should not happen but it is time and time again day in and day out. No doubt the management and its leader will get hefty bonuses at the end of the year with not a mention of the delays and **** ups over the last 12 months it is a scandalous state of affairs. IT IS ENDANGERING LIVES OF ALL OF US AT A TIME WHEN WE NEED URGENT HELP. DISGRACEFUL TO THE ENTH DEGREE. oliviaden6
  • Score: 32

2:36pm Sat 26 Jul 14

359282 says...

What's the betting that the "spokesman" for the ambulance service regards himself as fulfilling a useful role in society, when actually all they have provided is a predictably condescending chant of performance percentages.

It's very simple:- tell us why you failed this man, his family, and his employer. We are good enough to pay your wages, now could you please give us the courtesy of an explanation.
What's the betting that the "spokesman" for the ambulance service regards himself as fulfilling a useful role in society, when actually all they have provided is a predictably condescending chant of performance percentages. It's very simple:- tell us why you failed this man, his family, and his employer. We are good enough to pay your wages, now could you please give us the courtesy of an explanation. 359282
  • Score: 32

2:41pm Sat 26 Jul 14

bazza09011946 says...

I was a member of the good old Darlington Ambulance Service in the early 1970s....we had some old bone shaker 'breadvans' some of which couldnt do more than 40mph.....and a radio system coverage which ended at the White Horse.......but we prided ourselves with being on scene anywhere in the borough within 5 minutes......when the gass explosion took place in Gladstone St...we had 6 vehicles there in 10 mins.....and we all knew every street in town....no sat nav or computer system then....what price progress!
I was a member of the good old Darlington Ambulance Service in the early 1970s....we had some old bone shaker 'breadvans' some of which couldnt do more than 40mph.....and a radio system coverage which ended at the White Horse.......but we prided ourselves with being on scene anywhere in the borough within 5 minutes......when the gass explosion took place in Gladstone St...we had 6 vehicles there in 10 mins.....and we all knew every street in town....no sat nav or computer system then....what price progress! bazza09011946
  • Score: 47

4:32pm Sat 26 Jul 14

David Lacey says...

A complete clear out of those responsible is needed. Nothing less.
A complete clear out of those responsible is needed. Nothing less. David Lacey
  • Score: 14

4:49pm Sat 26 Jul 14

yorkshirelad90 says...

How refreshing!!

Time and time again, the media and the general public infuriates me by slating the North East Ambulance Service. All we ever hear is how they are failing us and it is simply not true. How often do you read about how paramedics successfully resuscitated a patient in cardiac arrest, delivered a baby or successfully assisted with the removal of a casualty from a road traffic accident? Never. And yet, this is what they do day in day out.

Whilst i offer my sympathy to the guy, a bleed from the lower leg is not life threatening... As demonstrated by the fact HE DIDN'T DIE!!!
Yes it's distressing but thats the way the system works. The people who work in the NEAS are the ones who are trained, and they are the ones who make the decisions on where and when to use the resources they have at hand. Not me, and not you.

Besides, the company by law, will have had on site at least one first aid trained member of staff that will have dealt with the patient whilst they waited. If anything perhaps the employer let the man down...?

I would love to see the reaction of the public if the powers that be announced they were hiking up taxes in order to provide a service that everyone seems to expect these days.

How about you appreciate the service we do receive for a change.
How refreshing!! Time and time again, the media and the general public infuriates me by slating the North East Ambulance Service. All we ever hear is how they are failing us and it is simply not true. How often do you read about how paramedics successfully resuscitated a patient in cardiac arrest, delivered a baby or successfully assisted with the removal of a casualty from a road traffic accident? Never. And yet, this is what they do day in day out. Whilst i offer my sympathy to the guy, a bleed from the lower leg is not life threatening... As demonstrated by the fact HE DIDN'T DIE!!! Yes it's distressing but thats the way the system works. The people who work in the NEAS are the ones who are trained, and they are the ones who make the decisions on where and when to use the resources they have at hand. Not me, and not you. Besides, the company by law, will have had on site at least one first aid trained member of staff that will have dealt with the patient whilst they waited. If anything perhaps the employer let the man down...? I would love to see the reaction of the public if the powers that be announced they were hiking up taxes in order to provide a service that everyone seems to expect these days. How about you appreciate the service we do receive for a change. yorkshirelad90
  • Score: 8

5:08pm Sat 26 Jul 14

Bitter & Twisted says...

yorkshirelad90

I don't think anyone doubts or underestimates the quality of training and performance of the NEAS crews. The skills and provision of care by NEAS personnel is second to none, I've seen it first hand on countless occasions. However, the crews are under resourced and spread far too thinly to maintain an adequate response, particularly at peak times and the management of the NEAS is fully aware of this situation as has been for some time (years in fact). Yet the management of the NEAS fail to do anything to rectify this problem other than to spout PR b*ll*cks as seen in the article above. Until the NEAS mangement address this lack of resource, nothing will change and the pubilc will continue to wonder that if they need an Ambulance, will one turn up in time?
yorkshirelad90 I don't think anyone doubts or underestimates the quality of training and performance of the NEAS crews. The skills and provision of care by NEAS personnel is second to none, I've seen it first hand on countless occasions. However, the crews are under resourced and spread far too thinly to maintain an adequate response, particularly at peak times and the management of the NEAS is fully aware of this situation as has been for some time (years in fact). Yet the management of the NEAS fail to do anything to rectify this problem other than to spout PR b*ll*cks as seen in the article above. Until the NEAS mangement address this lack of resource, nothing will change and the pubilc will continue to wonder that if they need an Ambulance, will one turn up in time? Bitter & Twisted
  • Score: 29

5:17pm Sat 26 Jul 14

Jonn says...

Don't worry, the ambulance service will soon be given over to the likes of G4S, so when making a 999 call, you'll be simply asked for your private health insurance number and they will be there in minutes.
Don't worry, the ambulance service will soon be given over to the likes of G4S, so when making a 999 call, you'll be simply asked for your private health insurance number and they will be there in minutes. Jonn
  • Score: 13

7:55pm Sat 26 Jul 14

mattyjack2 says...

As a member of the emergency services I can comment first hand on how hard the ambulance service tries and I often speak to paramedics who vent their frustrations that they can't get to as many of the jobs as they would like. This in part is down to the prolonged patient handover in hospitals where I see them stuck and unable to leave, that is a practice that I would query. That said if people only used the ambulance as an EMERGENCY service then I'm sure they would be better able to respond to incidents. And I agree with the above comment, a lower leg bleed isn't urgent and would query if no one could have driven him to hospital instead rather than sit and wait for a full hour.
As a member of the emergency services I can comment first hand on how hard the ambulance service tries and I often speak to paramedics who vent their frustrations that they can't get to as many of the jobs as they would like. This in part is down to the prolonged patient handover in hospitals where I see them stuck and unable to leave, that is a practice that I would query. That said if people only used the ambulance as an EMERGENCY service then I'm sure they would be better able to respond to incidents. And I agree with the above comment, a lower leg bleed isn't urgent and would query if no one could have driven him to hospital instead rather than sit and wait for a full hour. mattyjack2
  • Score: 13

8:44pm Sat 26 Jul 14

SPEEDQUATTRO says...

The response time was poor, granted. However, no amount of righteous indignation will divert the blame for this accident away from the Employer. A man went to work one morning and a failure of the Employer to ensure a safe system of work resulted in a severe injury. The HSE will fine the Employer, an insurance company will pay the poor man some compo, but the Company and the Insurers can stand the loss, the only real victim here is the unfortunate "worker in his 40s" who will never be the same again. In this day and age we still suffer at the hands of slapdash safety in some establishments.
The response time was poor, granted. However, no amount of righteous indignation will divert the blame for this accident away from the Employer. A man went to work one morning and a failure of the Employer to ensure a safe system of work resulted in a severe injury. The HSE will fine the Employer, an insurance company will pay the poor man some compo, but the Company and the Insurers can stand the loss, the only real victim here is the unfortunate "worker in his 40s" who will never be the same again. In this day and age we still suffer at the hands of slapdash safety in some establishments. SPEEDQUATTRO
  • Score: 2

9:14pm Sat 26 Jul 14

spottycow says...

IT seems to me that the PRATT WITH HAT in charge should be given a written WARNING but wont get one
IT seems to me that the PRATT WITH HAT in charge should be given a written WARNING but wont get one spottycow
  • Score: -3

9:39pm Sat 26 Jul 14

harry2 says...

yorkshirelad90 wrote:
How refreshing!!

Time and time again, the media and the general public infuriates me by slating the North East Ambulance Service. All we ever hear is how they are failing us and it is simply not true. How often do you read about how paramedics successfully resuscitated a patient in cardiac arrest, delivered a baby or successfully assisted with the removal of a casualty from a road traffic accident? Never. And yet, this is what they do day in day out.

Whilst i offer my sympathy to the guy, a bleed from the lower leg is not life threatening... As demonstrated by the fact HE DIDN'T DIE!!!
Yes it's distressing but thats the way the system works. The people who work in the NEAS are the ones who are trained, and they are the ones who make the decisions on where and when to use the resources they have at hand. Not me, and not you.

Besides, the company by law, will have had on site at least one first aid trained member of staff that will have dealt with the patient whilst they waited. If anything perhaps the employer let the man down...?

I would love to see the reaction of the public if the powers that be announced they were hiking up taxes in order to provide a service that everyone seems to expect these days.

How about you appreciate the service we do receive for a change.
Commen sense atlast ,


Government cutbacks again
[quote][p][bold]yorkshirelad90[/bold] wrote: How refreshing!! Time and time again, the media and the general public infuriates me by slating the North East Ambulance Service. All we ever hear is how they are failing us and it is simply not true. How often do you read about how paramedics successfully resuscitated a patient in cardiac arrest, delivered a baby or successfully assisted with the removal of a casualty from a road traffic accident? Never. And yet, this is what they do day in day out. Whilst i offer my sympathy to the guy, a bleed from the lower leg is not life threatening... As demonstrated by the fact HE DIDN'T DIE!!! Yes it's distressing but thats the way the system works. The people who work in the NEAS are the ones who are trained, and they are the ones who make the decisions on where and when to use the resources they have at hand. Not me, and not you. Besides, the company by law, will have had on site at least one first aid trained member of staff that will have dealt with the patient whilst they waited. If anything perhaps the employer let the man down...? I would love to see the reaction of the public if the powers that be announced they were hiking up taxes in order to provide a service that everyone seems to expect these days. How about you appreciate the service we do receive for a change.[/p][/quote]Commen sense atlast , Government cutbacks again harry2
  • Score: 9

10:00pm Sat 26 Jul 14

Equity1 says...

Hope poor victim has speedy recovery - have a thought for conscientious staff working for a pittance compared to those in charge - Nobody is Accountable !
Hope poor victim has speedy recovery - have a thought for conscientious staff working for a pittance compared to those in charge - Nobody is Accountable ! Equity1
  • Score: 5

10:51pm Sat 26 Jul 14

stevegg says...

bazza09011946 wrote:
I was a member of the good old Darlington Ambulance Service in the early 1970s....we had some old bone shaker 'breadvans' some of which couldnt do more than 40mph.....and a radio system coverage which ended at the White Horse.......but we prided ourselves with being on scene anywhere in the borough within 5 minutes......when the gass explosion took place in Gladstone St...we had 6 vehicles there in 10 mins.....and we all knew every street in town....no sat nav or computer system then....what price progress!
6 vehicles - that is a luxury nowadays, there are only 2 ambulances and a rapid response paramedic covering Darlington these days and thats assuming they have not been despatched elsewhere in the North East. Also bear in mind the population of the borough was probably around half of what it is now.
[quote][p][bold]bazza09011946[/bold] wrote: I was a member of the good old Darlington Ambulance Service in the early 1970s....we had some old bone shaker 'breadvans' some of which couldnt do more than 40mph.....and a radio system coverage which ended at the White Horse.......but we prided ourselves with being on scene anywhere in the borough within 5 minutes......when the gass explosion took place in Gladstone St...we had 6 vehicles there in 10 mins.....and we all knew every street in town....no sat nav or computer system then....what price progress![/p][/quote]6 vehicles - that is a luxury nowadays, there are only 2 ambulances and a rapid response paramedic covering Darlington these days and thats assuming they have not been despatched elsewhere in the North East. Also bear in mind the population of the borough was probably around half of what it is now. stevegg
  • Score: 17

11:05pm Sat 26 Jul 14

stevegg says...

The ambulance service are in the same boat as the police and fire brigade who are expected to do more and more with less, the only thing you get from less is less!. There is no slack in the system anymore. Ongoing cuts, dwindling resources and increasing demands are impacting the front line despite any spin we are told by officials to the contrary - ask any frontline emergency worker and they will tell you that demand regularly outstrips supply, even on average days they are normally stretched to capacity! Not only are they overstretched but the public services suffers as a result. This situation is going to get worse and will in the future be purely an 'emergency service only', all other routine incidents will never be attended and people abandoned to their fate, its all ready starting to happen now. All the public service detractors who say 'its about time' wont be saying that when they phone for assistance only to face a huge wait.
The ambulance service are in the same boat as the police and fire brigade who are expected to do more and more with less, the only thing you get from less is less!. There is no slack in the system anymore. Ongoing cuts, dwindling resources and increasing demands are impacting the front line despite any spin we are told by officials to the contrary - ask any frontline emergency worker and they will tell you that demand regularly outstrips supply, even on average days they are normally stretched to capacity! Not only are they overstretched but the public services suffers as a result. This situation is going to get worse and will in the future be purely an 'emergency service only', all other routine incidents will never be attended and people abandoned to their fate, its all ready starting to happen now. All the public service detractors who say 'its about time' wont be saying that when they phone for assistance only to face a huge wait. stevegg
  • Score: 9

12:29am Sun 27 Jul 14

pandorica says...

The Point is it should be an emergency service only, and if people took care of themselves, accidents would not happen. Ambulances should be there for life threatening injury's, not run of the mill accidents or use as taxi to the hospital. There are simply not enough Ambulances on the road, and I know management know this. So what is a quick fix to meeting government targets of reaching calls within 8 minutes??? Ohh, I know, lets bring in private companys to assist the 999 crews, send them out and at least the targets met until a trained crew can get there. Never mind if the person is poorly and needs a trained Paramedic. But one other thing, the Board for NEAS, well they just happen to own these private company's drafted in. Does anyone else think that's a conflict of interest there? Lining your own pockets doing the job your getting paid for in the first place. Its MANAGEMENT who you all need to complain too. They have not got a clue. And would be nice to have a control room in South Durham instead of Newcastle, as they have no idea of the geographical area when sending crews out on jobs. Oh and how about keeping Ambulance stations open instead of shutting them. I have heard they are selling the fire station and amalgamating both the fire station and ambulance station into one, based in a station owned by a private company. Best thing is they are not telling the public or the staff this. Be careful folks slamming the service, the Crews work their butts off and get no thanks for it, and before you know it they will be scaled down even more.
The Point is it should be an emergency service only, and if people took care of themselves, accidents would not happen. Ambulances should be there for life threatening injury's, not run of the mill accidents or use as taxi to the hospital. There are simply not enough Ambulances on the road, and I know management know this. So what is a quick fix to meeting government targets of reaching calls within 8 minutes??? Ohh, I know, lets bring in private companys to assist the 999 crews, send them out and at least the targets met until a trained crew can get there. Never mind if the person is poorly and needs a trained Paramedic. But one other thing, the Board for NEAS, well they just happen to own these private company's drafted in. Does anyone else think that's a conflict of interest there? Lining your own pockets doing the job your getting paid for in the first place. Its MANAGEMENT who you all need to complain too. They have not got a clue. And would be nice to have a control room in South Durham instead of Newcastle, as they have no idea of the geographical area when sending crews out on jobs. Oh and how about keeping Ambulance stations open instead of shutting them. I have heard they are selling the fire station and amalgamating both the fire station and ambulance station into one, based in a station owned by a private company. Best thing is they are not telling the public or the staff this. Be careful folks slamming the service, the Crews work their butts off and get no thanks for it, and before you know it they will be scaled down even more. pandorica
  • Score: 3

9:08am Sun 27 Jul 14

nigel d says...

Anyone who's had the misfortune to have visited Darlington memorial A&E will have seen the problem first hand, ambulances are stuck there waiting for the hospital to take the sick off there hands.
They can't be in to places at the same time so obviously the hospital hasn't got the capacity to handle the amount of casualties they receive.
Anyone who's had the misfortune to have visited Darlington memorial A&E will have seen the problem first hand, ambulances are stuck there waiting for the hospital to take the sick off there hands. They can't be in to places at the same time so obviously the hospital hasn't got the capacity to handle the amount of casualties they receive. nigel d
  • Score: 12

12:55pm Sun 27 Jul 14

oliviaden6 says...

nigel d wrote:
Anyone who's had the misfortune to have visited Darlington memorial A&E will have seen the problem first hand, ambulances are stuck there waiting for the hospital to take the sick off there hands.
They can't be in to places at the same time so obviously the hospital hasn't got the capacity to handle the amount of casualties they receive.
In that case then Why is Bishop Auckland Hospital standing idle when it is fully equipped for a A&E unit it was a flag ship project why is it no longer used. It is a disgrace, bring it back into the system to ease Darlingtons plight.
[quote][p][bold]nigel d[/bold] wrote: Anyone who's had the misfortune to have visited Darlington memorial A&E will have seen the problem first hand, ambulances are stuck there waiting for the hospital to take the sick off there hands. They can't be in to places at the same time so obviously the hospital hasn't got the capacity to handle the amount of casualties they receive.[/p][/quote]In that case then Why is Bishop Auckland Hospital standing idle when it is fully equipped for a A&E unit it was a flag ship project why is it no longer used. It is a disgrace, bring it back into the system to ease Darlingtons plight. oliviaden6
  • Score: 8

2:35pm Sun 27 Jul 14

Homshaw1 says...

I had an incident at the doctors where I was refused an appointment even through I had a life threatening problem that ended up with me being admitted to hospital. When all came to all there were lots of spare appointments available but the reception just refused to release one although I explained the problem in detail.

The problem seems to be people who are little more than telephonists making decisions that could mean life or death for someone.

Neither can the criteria for these things be "He didn't die so it couldn't have been that serious". I have seen incidents on the TV where an ambulance has been refused and people have died.
I had an incident at the doctors where I was refused an appointment even through I had a life threatening problem that ended up with me being admitted to hospital. When all came to all there were lots of spare appointments available but the reception just refused to release one although I explained the problem in detail. The problem seems to be people who are little more than telephonists making decisions that could mean life or death for someone. Neither can the criteria for these things be "He didn't die so it couldn't have been that serious". I have seen incidents on the TV where an ambulance has been refused and people have died. Homshaw1
  • Score: 6

2:42pm Sun 27 Jul 14

Homshaw1 says...

yorkshirelad90 wrote:
How refreshing!!

Time and time again, the media and the general public infuriates me by slating the North East Ambulance Service. All we ever hear is how they are failing us and it is simply not true. How often do you read about how paramedics successfully resuscitated a patient in cardiac arrest, delivered a baby or successfully assisted with the removal of a casualty from a road traffic accident? Never. And yet, this is what they do day in day out.

Whilst i offer my sympathy to the guy, a bleed from the lower leg is not life threatening... As demonstrated by the fact HE DIDN'T DIE!!!
Yes it's distressing but thats the way the system works. The people who work in the NEAS are the ones who are trained, and they are the ones who make the decisions on where and when to use the resources they have at hand. Not me, and not you.

Besides, the company by law, will have had on site at least one first aid trained member of staff that will have dealt with the patient whilst they waited. If anything perhaps the employer let the man down...?

I would love to see the reaction of the public if the powers that be announced they were hiking up taxes in order to provide a service that everyone seems to expect these days.

How about you appreciate the service we do receive for a change.
"The company let the employee down". What a daft statement without knowing the facts.
[quote][p][bold]yorkshirelad90[/bold] wrote: How refreshing!! Time and time again, the media and the general public infuriates me by slating the North East Ambulance Service. All we ever hear is how they are failing us and it is simply not true. How often do you read about how paramedics successfully resuscitated a patient in cardiac arrest, delivered a baby or successfully assisted with the removal of a casualty from a road traffic accident? Never. And yet, this is what they do day in day out. Whilst i offer my sympathy to the guy, a bleed from the lower leg is not life threatening... As demonstrated by the fact HE DIDN'T DIE!!! Yes it's distressing but thats the way the system works. The people who work in the NEAS are the ones who are trained, and they are the ones who make the decisions on where and when to use the resources they have at hand. Not me, and not you. Besides, the company by law, will have had on site at least one first aid trained member of staff that will have dealt with the patient whilst they waited. If anything perhaps the employer let the man down...? I would love to see the reaction of the public if the powers that be announced they were hiking up taxes in order to provide a service that everyone seems to expect these days. How about you appreciate the service we do receive for a change.[/p][/quote]"The company let the employee down". What a daft statement without knowing the facts. Homshaw1
  • Score: 11

4:55pm Sun 27 Jul 14

hippyjohn says...

dear yorkshirelad will it take a death to get something done about slow response times
dear yorkshirelad will it take a death to get something done about slow response times hippyjohn
  • Score: 2

11:08am Mon 28 Jul 14

darlington says...

To the person who said could the staff not have got him to hospital, no they couldn't. What the story doesn't say is that the poor guys foot was almost disconnected from his leg. He is looking at an amputation. There is no way anyone could have moved they guy. He would have been in immense pain.
To the person who said could the staff not have got him to hospital, no they couldn't. What the story doesn't say is that the poor guys foot was almost disconnected from his leg. He is looking at an amputation. There is no way anyone could have moved they guy. He would have been in immense pain. darlington
  • Score: 6

4:40pm Mon 28 Jul 14

railwaygrafter says...

The countries infrastructure is collapsing *** NHS, also our Free**Nanny State Benefits and Passport Systems are being hammered. Many staff are overwhelmed by mega- sheer, sheer unabated demand. We are at sardine-tin bursting point now in Britain. Have you ever tried ?, to pour two pints of milk into a one pint bottle, impossible and whoever says otherwise is being 'political corrected 'brainwashed and economical with the truth.
The countries infrastructure is collapsing *** NHS, also our Free**Nanny State Benefits and Passport Systems are being hammered. Many staff are overwhelmed by mega- sheer, sheer unabated demand. We are at sardine-tin bursting point now in Britain. Have you ever tried ?, to pour two pints of milk into a one pint bottle, impossible and whoever says otherwise is being 'political corrected 'brainwashed and economical with the truth. railwaygrafter
  • Score: 2

5:28pm Mon 28 Jul 14

The Love Slug says...

so was it the fault of the 'Pratt in the hat' as stated above? He must have had some involvement to warrant calls for a written warning.

I say sack him
so was it the fault of the 'Pratt in the hat' as stated above? He must have had some involvement to warrant calls for a written warning. I say sack him The Love Slug
  • Score: 0

11:12pm Mon 28 Jul 14

Sham02 says...

I work for public sector and we have been cut to the Limit so I know how these people are feeling you trying to do a job it's so frustrating I think if there got shot of some managers we would have more hands on deck as what it costs for a manager we could probably employ two staff
I work for public sector and we have been cut to the Limit so I know how these people are feeling you trying to do a job it's so frustrating I think if there got shot of some managers we would have more hands on deck as what it costs for a manager we could probably employ two staff Sham02
  • Score: -1

3:29pm Wed 30 Jul 14

railwaygrafter says...

It begs the question are any ?.... unofficial smoking breaks to blame for any of this, or just pathetic mis-management, smacks of a third world country response. Shocking and disgusting when you think of the Millions of working British Taxpayers money spent on the NHS.
It begs the question are any ?.... unofficial smoking breaks to blame for any of this, or just pathetic mis-management, smacks of a third world country response. Shocking and disgusting when you think of the Millions of working British Taxpayers money spent on the NHS. railwaygrafter
  • Score: -4

3:30pm Wed 30 Jul 14

railwaygrafter says...

Replace the Ambulance drivers with trained Army personnel.
Replace the Ambulance drivers with trained Army personnel. railwaygrafter
  • Score: -8

8:09pm Wed 30 Jul 14

dm1970 says...

I live in Darlington and had to wait 50 min for an ambulance to come for my father who had a severe nose bleed. Even though I told them I had a number of years first aid training, I still had to go through 3 phone calls and one to ask where the ambulance was as my father was loosing a lot of blood. I'm really reluctant to bad mouth the NHS, but 50 min is unacceptable
I live in Darlington and had to wait 50 min for an ambulance to come for my father who had a severe nose bleed. Even though I told them I had a number of years first aid training, I still had to go through 3 phone calls and one to ask where the ambulance was as my father was loosing a lot of blood. I'm really reluctant to bad mouth the NHS, but 50 min is unacceptable dm1970
  • Score: -1

10:06pm Wed 30 Jul 14

Adam bricke says...

Bitter & Twisted wrote:
yorkshirelad90

I don't think anyone doubts or underestimates the quality of training and performance of the NEAS crews. The skills and provision of care by NEAS personnel is second to none, I've seen it first hand on countless occasions. However, the crews are under resourced and spread far too thinly to maintain an adequate response, particularly at peak times and the management of the NEAS is fully aware of this situation as has been for some time (years in fact). Yet the management of the NEAS fail to do anything to rectify this problem other than to spout PR b*ll*cks as seen in the article above. Until the NEAS mangement address this lack of resource, nothing will change and the pubilc will continue to wonder that if they need an Ambulance, will one turn up in time?
To Yorkshire lad: the 'bleed from the lower leg'was caused by crushing and the man has now had his lower leg amputated! Don't comment if you don't know all the facts please. If an ambulance is called then it must be treated as life threatening always!
[quote][p][bold]Bitter & Twisted[/bold] wrote: yorkshirelad90 I don't think anyone doubts or underestimates the quality of training and performance of the NEAS crews. The skills and provision of care by NEAS personnel is second to none, I've seen it first hand on countless occasions. However, the crews are under resourced and spread far too thinly to maintain an adequate response, particularly at peak times and the management of the NEAS is fully aware of this situation as has been for some time (years in fact). Yet the management of the NEAS fail to do anything to rectify this problem other than to spout PR b*ll*cks as seen in the article above. Until the NEAS mangement address this lack of resource, nothing will change and the pubilc will continue to wonder that if they need an Ambulance, will one turn up in time?[/p][/quote]To Yorkshire lad: the 'bleed from the lower leg'was caused by crushing and the man has now had his lower leg amputated! Don't comment if you don't know all the facts please. If an ambulance is called then it must be treated as life threatening always! Adam bricke
  • Score: 2

8:30pm Thu 31 Jul 14

bazza09011946 says...

railwaygrafter wrote:
Replace the Ambulance drivers with trained Army personnel.
Dont know how or why you would want to say that.............the ambo crews are dedicated and highly skilled.....a1000per
cent more than we ever were in the 1970s and much better equipped ......but they can only go where they are dispatched.....its the fault of the system and the lack of funding.....plus the fault of the general public for making demands on the 999 service when not necessary..........e
ven in the 70s I remember being called to a house in Cockerton one evening by a chap who had been to work all day, come home had his tea then called 999......he had been walking on the banks of the Tees the previous day wearing a pair of shorts and had got sunburned legs. I guess if a paramedic these days spoke to him the way I did, he would be sacked ! He didnt get a ride to the Memorial!
[quote][p][bold]railwaygrafter[/bold] wrote: Replace the Ambulance drivers with trained Army personnel.[/p][/quote]Dont know how or why you would want to say that.............the ambo crews are dedicated and highly skilled.....a1000per cent more than we ever were in the 1970s and much better equipped ......but they can only go where they are dispatched.....its the fault of the system and the lack of funding.....plus the fault of the general public for making demands on the 999 service when not necessary..........e ven in the 70s I remember being called to a house in Cockerton one evening by a chap who had been to work all day, come home had his tea then called 999......he had been walking on the banks of the Tees the previous day wearing a pair of shorts and had got sunburned legs. I guess if a paramedic these days spoke to him the way I did, he would be sacked ! He didnt get a ride to the Memorial! bazza09011946
  • Score: 1

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