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  • "
    Homshaw1 wrote:
    Charging people to call you is downright rude but lots of organisations do it. It should be made illegal.
    Am I missing something here, to make a call to anyone unless it is a 0800 (calling from a landline) number will cost you! The difference may be as part of your call plan which you pay for you will be able to ring certain numbers 'free' as part of the plan subject to T&C's.

    It would cost me to ring the 01325 during the day, but 'free' after 7pm, same applies to 0845.

    I pay my Council Tax and Rent by Direct Debit and that is free!!"
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Darlington Borough Council customer phone line will see slight rise in costs

Darlington and Stockton Times: NEW NUMBER: Darlington Borough Council is introducing a new 0845 number for people wanting to make bill payments NEW NUMBER: Darlington Borough Council is introducing a new 0845 number for people wanting to make bill payments

PEOPLE calling Darlington Borough Council to make payments will soon need to use a different number, with some customers set to see a small increase in charges.

An 0845 number will be in use from Wednesday (February 5), following a system upgrade.

The 24-hour automated line will replace the outgoing local number.

It will be used for people wanting to pay council tax, housing rents, business rates and other council charges.

Local rate numbers are charged at between 2p and 10p per minute from a landline, and from 10p to 41p per minute from a mobile.

0845 numbers cost between 1p and 11p per minute from a landline and between 14p and 41p per minute from a mobile.

The new number, which will be in use from Wednesday (February 5), is 0845-023-2599.

In the meantime, payments can be made by using the old number, 01325-389898.

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