Residents near Dinsdale station bridge replacement work without internet for two weeks

Darlington and Stockton Times: Dinsdale station which is undergoing major work to allow freight trains to travel on the line between Teesport and the East Coast main line Dinsdale station which is undergoing major work to allow freight trains to travel on the line between Teesport and the East Coast main line

RESIDENTS living near a major scheme to demolish and rebuild a bridge across a railway line say they have been left without an internet connection for weeks.

Since work began in September to replace the bridge at Dinsdale station, Middleton St George, with a taller structure, people living near the work say their internet speed has been considerably slower than normal, with some losing their connection completely.

Stephen Meredith-Smith, who lives in The Greenway, backing on to Dinsdale station, said his wifi connection, provided by T-Mobile, disappeared completely on November 22 and still has not returned.

The 54-year-old said he and his wife must travel to a nearby supermarket to check their emails or visit a relative to use their internet.

His 28-year-old daughter, who lives in Chapel Street on the opposite side of the bridge, has also lost her internet connection, provided by mobile phone company, Orange.

Mr Meredith-Smith said: “My daughter has an internet speed checker on her phone which she checked this week and it came up as zero. At the moment, we are paying for a service we don’t have.

“We are just fed up to the back teeth, it is just one thing after another. We have put up for a long time with the hammering and banging coming from the site and now this.”

Mr Meredith-Smith initially believed the connection loss was due to an internet booster being used at the site by contractor Carillion.

However a spokeswoman for the company said that the residents’ internet connection was still down despite Carillion switching their wifi off on an evening and at weekends.

“We have been in contact with Mr Meredith-Smith and we are aware of the issue,” she said. “We are working with Mr Meredith-Smith but we haven’t yet been able to determine what is causing it.”

Comments (2)

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3:35pm Fri 6 Dec 13

theartistformallyknownasoutragedofmiltonkeynes says...

Err maybe its the service provider? How can knocking a bridge down disconnect your internet service?
Yes its a disruption and 100 odd years of history has been lost with the destruction of the bridge but to complain about losing the internet shows a staggering lack of complaining skills. Maybe its a conspiracy where only the bloke who extended his garden a bit more than he should have is affected?
Err maybe its the service provider? How can knocking a bridge down disconnect your internet service? Yes its a disruption and 100 odd years of history has been lost with the destruction of the bridge but to complain about losing the internet shows a staggering lack of complaining skills. Maybe its a conspiracy where only the bloke who extended his garden a bit more than he should have is affected? theartistformallyknownasoutragedofmiltonkeynes

9:33pm Fri 6 Dec 13

100%Darlington says...

I've heard it all now, knocking a bridge down has caused residents to lose internet connection! More likely service provider, BT , Sky & Virgin no problems at all, leave the construction company to get on replacing the bridge rather than looking into peoples, sorry one family's broadband connection problem, Muppets!
I've heard it all now, knocking a bridge down has caused residents to lose internet connection! More likely service provider, BT , Sky & Virgin no problems at all, leave the construction company to get on replacing the bridge rather than looking into peoples, sorry one family's broadband connection problem, Muppets! 100%Darlington

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