Visitors to charity bonfire night left disappointed at event's 'lack of organisation' (From Darlington and Stockton Times)
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Visitors to charity bonfire night left disappointed at event's 'lack of organisation'
VISITORS to a charity bonfire night have called the event a ‘shambles’ after heavy rain delayed the fireworks display and turned the site into a ‘quagmire.’
The event, held at Archer’s Jersey Ice Cream Parlour, Walworth Gate, near Darlington, on Saturday (November 2) night was the first time the parlour had hosted such an event, and was organised to raise funds for the Great North Air Ambulance.
The ticketed event sold out two days before and promised refreshments, ice cream and a barbecue, with the bonfire being lit at 6.30pm and fireworks starting at 7pm.
However, dozens took of visitors took to Facebook following the event to voice complaints about a lack of organisation, long queues to buy food and a delay of around an hour for the fireworks display.
Visitors also complained that torrential rain had turned the parlour’s car park into a ‘mudbath,’ with many cars getting stuck in mud both on arrival at the event, and when trying to leave.
Peter Wilson, from Darlington, attended the event with his wife and two children.
“It was a farce, and massively disappointing,” he said. “You didn’t feel like anyone was in charge, nobody knew what was going on.
“It was a complete quagmire, they could have sorted something out - they knew what the weather forecast was going to be.
“I paid £3.50 for a cold hot dog but you would have struggled to have spent £1 on the ingredients.
“When somebody says no food and drink allowed you do not expect to get ripped off like that.”
A Great North Air Ambulance spokesman said a percentage of tickets sales were being donated to the charity, as well as 100 per cent of all of the charity's merchandise sold at the event.
No-one from Archer’s was available for comment when contacted by The Northern Echo, but a message on their Facebook page today (Sunday, November 3) said: “We can’t be responsible for the weather, but we do apologise for the chaos caused by the weather.
“If anyone feels their entrance fee or anything else wasn’t justified please send your complaint in writing and we will deal with it as soon as possible.
“Our aim was to have a lovely evening for the community while supporting a good cause.”
To contact Archer’s visit archersjerseyicecream.com/contact-us
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