Ambulance service urges residents in remote areas to give directions (From Darlington and Stockton Times)
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Ambulance service urges residents in remote areas to give directions
3:01pm Monday 30th September 2013 in News
AN ambulance service which has faced criticism after falling far short of national response target times in rural areas has launched a scheme to help paramedics find remote properties more quickly.
Yorkshire Ambulance Service NHS Trust said map-making software MapMe would allow householders in remote areas to share key information about the location of their properties.
A trust spokesman said many buildings in the Yorkshire Dales and North York Moors were known by a name rather than a street number and were on lanes known only to local residents.
The trust is urging anyone who thinks their property could be difficult to find in the event of a medical emergency to give it specific directions or access information which would be entered into its mapping system used in its emergency operations centres.
The trust, which covers almost 6,000sq miles and receives 2,180 emergency and urgent calls a day, said any information entered online at feedback.yas.nhs.uk/MapMe/ would be handled in line with the Data Protection Act.
David Williams, deputy director of operations at the trust, said: “Every second counts in a medical emergency when someone is seriously ill or injured and our staff do everything they can to reach patients as quickly as possible.”
Upper Dales councillor John Blackie, who has accused the trust of risking lives in remote areas with its relatively slow response times, said while a detailed map of where every property in the area was located had already been produced, he welcomed the initiative.
He said: “One of the eternal worries of people living in the Dales is that the ambulance crews will find them.”
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