Send us your pictures, video, news and views by texting DST to 80360 or email us
Scammers target North-East homeowners
3:32pm Tuesday 20th August 2013 in News
HOMEOWNERS have been urged to be vigilant over a scam which aims to rack up people’s telephone bills.
Lynn Brotton, from Darlington, became suspicious when she answered the phone to a recorded message saying customers of certain high street banks could claim money back on their accounts.
Rather than comply with what the message was encouraging her to do, she dialled 1471 and called the would-be scammers back.
When she dialled that number, a recorded message from the National Fraud Intelligence Bureau told her that the number was being investigated for possible fraudulent activities.
Ms Brotton said: “The message said customers were entitled to some money back and you had to make a claim, you had to dial one number and to not go any further, you had to press another.
“I smelt a rat immediately, dialled 1471 and got the number.
“When I dialled that, I got another recorded message, this time from the fraud office.”
Staff at the fraud bureau told Ms Brotton that the scam works when people dial the digit not to continue, which allows the fraudsters to rack up the victim’s phone bill.
She added: “I hate to think of people being defrauded of money in this way.
“It’s a clever scam and I am concerned that people could fall for it.”
Suspicious phone calls can be reported by calling police on 101, or by visiting actionfraud.police.uk
Comments are closed on this article.