CAN I through your letter pages enquire how many people who live in Middleham and the surrounding areas are affected by the internet dropping off on a regular basis?

For me, this has happened for years and seems to have some connection with the telegraph pole near my house from which the wires have a long stretch before they reach me. I have a constant crackly phone which has also been present for years and it seems impossible to cure - last year I had Openreach visiting almost on a daily basis.

Is there anyone else in the township affected or even anyone living at West End and being served by the lines running from this telegraph pole?

I do not have BT Infinity, just broadband. I have had the internet for 17 years and during this time these problems have always been there. I have a case manager provided by BT but, of course, he is never available.

Audrey Waudby, Middleham