A REGIONAL dealership has been named "Land Rover Retail Group of the Year" for its exceptional customer service and business performance throughout 2016.

Lloyd Land Rover is family owned and has three centres in Ripon, Carlisle and Kelso along with two Jaguar centres.

The award – one of the highest accolades Land Rover UK presents – was announced at the annual Jaguar Land Rover retailer conference in Dublin. Zara Tindall, Land Rover ambassador, presented the award to Rob Lindsay, franchise director at Lloyd Land Rover.

Jeremy Hicks, managing director of Jaguar Land Rover UK, said: "Since introducing this award in 2014, we have been consistently impressed by the focus our Groups have applied to deliver a consistently outstanding performance across multiple locations.

"It takes real stretch and focus to deliver a high balanced scorecard ranking and this year’s award recognises those who really have gone an extra mile to ensure all their Land Rover businesses perform well."

Mr Lindsay said: "It is without doubt due to the efforts of all our people and their focus on delivering exceptional performance and, most importantly, ensuring our customers’ satisfaction. This award is a credit to every member of the team. We would like to thank our customers for their continued loyalty and valued support."

Lloyd Motor Group was founded in 1976 and with Lloyd Ltd now employs more than 1200 people. Bryan Lloyd, managing director, said: "We really appreciate Land Rover’s recognition of our culture in delivering exceptional performance and making our customer’s experience our primary focus."